Shipping policy
Shipping Policy
Processing Time All orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Estimates We offer the following shipping options within Australia:
- Standard Shipping – 7-10 business days
- Express Shipping – 2-5 business days
Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard shipping on orders over a certain amount. Check our website for current promotions.
International Shipping We currently ship to select international destinations. International delivery times vary by location and may be subject to customs delays.
Order Tracking Once your order has shipped, you will receive an email or message with a tracking number to monitor your delivery.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at contact@pawhappiness.site within 2 days of the expected delivery date so we can resolve the issue promptly.
Contact Us For any shipping enquiries, please reach out to us at contact@pawhappiness.site or visit our Contact page.