📄 Terms of Service

Last updated: May 2026

Welcome to PawHappiness. By accessing or using our website at pawhappiness.site, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By placing an order or using our website, you confirm you are at least 18 years old and legally capable of entering into a binding contract. If you do not agree to these terms, please do not use our services.

2. Products & Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. Product descriptions and images are as accurate as possible; minor variations may occur.

3. Orders & Payment

By placing an order, you represent that the information provided is accurate. We accept Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, and AfterPay. Payment is processed securely via Shopify Payments.

We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or pricing errors.

4. Shipping & Delivery

We aim to dispatch orders within 1–3 business days. Delivery times are estimates only and are not guaranteed. PawHappiness is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

5. Returns & Refunds

We offer a 30-day return policy for most products. Items must be in original, unused condition. Please visit our Returns Policy page for full details.

6. Intellectual Property

All content on this website including logos, images, text, and design is owned by or licensed to PawHappiness. You may not reproduce, distribute, or use our content without prior written permission.

7. User Conduct

You agree not to use our website for any unlawful purpose, to transmit harmful content, or to attempt to gain unauthorised access to our systems. We reserve the right to terminate access for violations.

8. Limitation of Liability

To the maximum extent permitted by Australian law, PawHappiness is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our liability is limited to the amount paid for the relevant product.

9. Consumer Guarantees (Australian Consumer Law)

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage.

10. Governing Law

These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.

11. Changes to Terms

We may update these Terms at any time. Continued use of our website after changes constitutes acceptance of the revised terms.

12. Contact

Questions about our Terms? Contact us at support@pawhappiness.site or via our Contact page.